The family-friendly ski hotel is located 2,300 m above sea level in the middle of the ski area Weißsee Glacier World, surrounded by glaciers and the 22 imposing 3,000 m peaks of the Hohe Tauern National Park.

The hotel has a lift and features 82 rooms. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Valuables can be securely locked in the safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, room service, a laundry service and a hairdresser. Complimentary newspapers are available. The conference room is available for conferences, lectures and meetings.