This hotel is located about 800 m from the centre of Cervinia.

Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. The complex provides medical assistance, a transfer service, room service, a laundry service, a conference room and a smoking area. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a hotel shuttle bus.