The hotel is ideally located next to the Technisches Museum Wien and Schönbrunn Palace. Right on the famous Kärntnerstraße Shopping Street, this hotel is a 5 km from Saint Stephen's Cathedral and the State Opera. A bus stop and a park can each be found just a few minutes' walk away, and the metro line U4 is around 10 min away on foot. Vienna West Station and the shops of Mariahilfer Strasse can each be found around 2 km away. Schwechat International Airport is about 30 km away and Bratislava is approximately 95 km away.

The hotel has 21 suites and 212 double rooms, which are located on 5 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a car hire service, room service (for a fee), an alarm call service, a laundry service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with fax machine, projector and photocopier is available.