The hotel is located right on the Ringstraße boulevard in the centre of Vienna. The City Park and the Vienna State Opera are within a 5-minute walk and St. Stephen’s Cathedral can be reached in a 10-minute walk.

Guests can enjoy the pleasant ambience of one of the 186 rooms and 5 suites. The friendly staff at the reception desk are happy to answer any questions. Amenities at the hotel include a cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. A garage is available for parking (for a fee). Further services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, an alarm call service, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A fax machine is available for guests' business needs.