This hotel lies within a few paces of the state opera house, St. Stephen's cathedral and the famous Kärntner Straße. Vienna's famous Ringstraße and Karlsplatz underground station are both to be found within a few minutes walk of this hotel that was built in a traditionally classical style in 1870.

The hotel was built in 1870. Guests have a choice of 175 non-smoking rooms located in two 7-storey buildings with lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a page service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 13 conference rooms.