This luxurious hotel is situated directly beside the beautiful city park at the heart of Vienna. Sights of interest such as St. Stephen's Cathedral, the Staatsoper, Kärntner Straße, the Ringstraße, the Stock Exchange and numerous shopping avenues are all just a few minutes’ walk away. Landstraße/Wien Mitte underground stations (lines U3, U4 and the express CAT train (City-Airport-Terminal)) are situated only 100 m from the hotel.

The hotel welcomes guests in an 18-storey building with a lift and 579 non-smoking rooms. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include medical assistance, room service (for a fee), a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a projector.