This hotel lies at the heart of the city in the quiet antiques district directly on St. Stephen's Square where the pedestrianised street begins. There is an underground station just a short distance from the hotel and there are many famous shopping streets, Graben, Kärtner Straße and the Kohlmarkt to be found close by. It is just a stone's throw to links to the public transport.

The hotel was built in 1918. 56 non-smoking rooms are located on 6 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car (for a fee). Other services include room service, an alarm call service, a laundry service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a projector.