The hotel is situated a 10-minute public transport journey away from the Schönbrunn Palace as well as 10 minutes from the city centre. All major sightseeing spots in Vienna can be reached by public transport, which is a few minutes walk from the hotel. Vienna International Airport is approximately 25 km from the hotel.

Guests have a choice of 2 suites, 4 single rooms and 49 double rooms located in a 4-storey main building and a 5-storey auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, medical assistance, room service, an alarm call service, a laundry service, a page service and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A fax machine is available for guests' business needs.