This hotel enjoys an ideal location, right on one of the city’s famous shopping streets (Mariahilferstrasse) and in the immediate vicinity of Westbahnhof train station (300 m). This great setting allows guests to take advantage of excellent connections to the public transportation system of Vienna and beyond. Guests will also find the nearest shops, restaurants and bars just a couple of metres from the hotel and St. Stephen's Cathedral is 500 m away. It is 25 km to Vienna International Airport.

179 rooms, including 7 apartments and 167 double rooms, are located on 9 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a safe, medical assistance, a laundry service, 6 conference rooms, a smoke alarm and a smoking area. Amenities include a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Services include a hotel shuttle bus.