This elegant hotel is very popular thanks to its excellent location in the heart of historical Vienna. It lies in a quiet, cobbled sidestreet close to St. Charles Church, the State Opera House and Ringstraße. Vienna's famous shopping promenades are within convenient reach of the hotel and guests will find restaurants, bars, the underground train station Karlsplatz and parking facilities all within 500 m of the hotel. It is just 500 m from Theater an der Wien, 900 m from the Spanish Riding School and St. Stephan's Cathedral and 1.5 km from the city's museums (Albertina, Art, Nature, Sissi Museum). Vienna Airport is 25 km away.

The hotel was built in 1896. 3 junior suites, 4 suites, 7 single rooms and 62 double rooms are located on 6 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 3 conference rooms.