This hotel is centrally located in the quiet old Viennese Biedermeier passage, Sünnhof. It is just a few minutes' walk to countless shopping venues, restaurants, bars, wine bars, cinemas, banks and the city park, St. Stephen's cathedral, St. Charles' church, the state opera and the famous Hundertwasserhaus. Rochusgasse on the U3 underground line as well as Landstraße on the U4 line are both to be found close by (approximately 500 m). There is a direct connection to the airport available via the CAT (City-Air-Terminal) express service from Landstraße/ Wien Mitte underground station.

The hotel was built in 1816. The hotel has 21 junior suites, 12 suites, 31 single rooms and 137 double rooms, which are located on 4 storeys and are reachable by 2 lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 4 conference rooms.