This attractive hotel is located on the longest shopping street in Europe, the Mariahilfer. Links to the public transport network are available at the West Station, about 500 m away. The Hofburg, which is definitely worth a visit, can be reached in about 15 minutes on foot. The magnificent city centre of Vienna, with all its sights and tourist attraction, lies approximately 1 km away, while Vienna airport is some 25 km away.

73 suites and 73 double rooms are located on 7 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A fax machine is available for guests' business needs.