This hotel is located on one of the longest shopping streets in Europe, right in the Spittelberg district, which is one of Vienna's most popular nightlife areas. The city centre is a 10-minute walk away and it takes less than 2 minutes to reach Stephansplatz on the direct underground line (U3). The Museum district with its wide range of restaurants and bars is just around the corner and guests can experience Vienna's somewhat unusual and modern cultural centre.

The apartment hotel has 85 suites and 20 double rooms, which are located on 6 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A fax machine is available for guests' business needs.