This hotel lies in a peaceful location near the city centre and represents the ideal starting point for a range of excursions. Links to the public transport network can be reached in only 50 m, while restaurants, bars, and pubs lie about 100 m away. Guests will find shops, nightclubs, and a railway station 500 m from the hotel. The Prater Garden and Vienna Exhibition Centre are situated in the immediate vicinity, while it is about 17 km to Vienna airport.

The hotel has 4 suites, 13 single rooms and 123 double rooms, which are located on 7 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a car hire service, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.