The resort is located in Orange County. Lake Austin Reserve is a south-west Orlando development, which features this resort based over 160 hectares along with the adjoining Westside development. Orlando, Florida is a world-renowned visitor destination famous for its amusement parks, fabulous golf courses and family appeal. This resort is in the heart of it all, minutes from the numerous attractions, a 'drive' away from many coveted golf courses.

The bungalow complex has a lift and features 890 apartments. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the complex include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.