This hotel is located just 2.5 km from the town centre and railway station of Zell am See, next to the crystal-clear waters of Lake Zell. Within a 5-minute walk visitors can reach the Schmittenhöhe ski and hiking area. The hotel's beach by Lake Zell is a 10-minute walk away.

English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a babysitting service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.